LeveLok Return Policy and InstructionsAny product being returned to LeveLok for any reason (either warranty or dissatisfaction) MUST follow these steps:1. A Return Material Authorization (RMA) number must be obtained from LeveLok. To request an RMA number, contact us by e-mail, fax or Postal Mail, as shown on the Contact page. NOTE: No RMAs will be issued over the phone. 2. Once you have obtained your RMA number, carefully pack the product in a sturdy shipping box, and INCLUDE A COPY OF YOUR ORIGINAL RECEIPT. 3. RECORD THE RMA NUMBER PROMINENTLY on the outside of the shipping carton, on or near the shipping label. 4. Ship the package, pre-paid, to: LeveLok Corporation Attn: Product Returns Dept. 21425 Urdahl Rd NW Poulsbo, WA 98370 |